Legal
Privacy Policy
How we handle information you share when you use this site or call us about your heating and cooling.
Last updated: October 2026
This Privacy Policy explains how HVAC Auburn handles information gathered through this website and through phone conversations with homeowners, landlords and businesses in Auburn, Barrow County, nearby Gwinnett County and the surrounding parts of Georgia. Using this website means you accept the practices described below.
Information We Collect
When you call about heating or cooling service, we may record your name, phone number, the address where service is needed and details about your equipment and its problem. We gather only what is needed to schedule and carry out the work.
When you browse this website, technical details such as browser type, device type, pages visited and approximate location may be logged automatically by our hosting or analytics providers.
How We Use Information
Information you provide is used to answer questions, arrange visits, perform repairs, maintenance and installations, and follow up about work we have done.
Website data helps us understand how the site is used, fix technical problems and improve our pages. It is not used to identify you personally.
Cookies
This site may use cookies or similar tools to measure visits and remember simple preferences. These tools do not give us access to your files or device.
You can block or clear cookies in your browser settings. The site will continue to work, though some features may change.
Sharing of Information
We do not sell or rent personal information. We may share details with providers that help run our business, such as phone or scheduling services, strictly for that purpose.
We may disclose information when the law requires it, to respond to legal process, or to protect the safety of customers, staff or the public.
Security
We take reasonable measures to protect your information against loss, misuse and unauthorized access.
No storage system or internet transmission is perfectly secure, so we cannot promise absolute protection, but we work to keep your information safe.
Your Requests
You may ask what personal information we hold about you and ask us to correct or delete it, subject to records we must keep for legal or business reasons.
Requests can be made by phone using the number at the bottom of this policy.
Links to Other Sites
This website may link to other sites, such as equipment manufacturers or utilities. We are not responsible for their content or privacy practices.
Please read the privacy policy of any outside site you visit.
Children
This site is meant for adults arranging heating and cooling service. We do not knowingly collect personal information from children under 13.
If you believe a child has given us information, contact us and we will delete it.
Updates to This Policy
We may revise this policy from time to time. The date at the top shows the latest version.
Continuing to use the site after a revision means you accept the updated policy.
Questions
Questions about this policy? Reach us at (770) 562-7742. HVAC Auburn serves Auburn and nearby communities in Barrow and Gwinnett counties, Georgia.